Shipping & returns
Final sale
Every item is custom printed when you order. All sales are final. We do not accept returns or exchanges for wrong size, color preference, or change of mind.
Defects & shipping issues
If your order arrives damaged, misprinted, or is lost in transit, contact us within 30 days with your order ID and photos. We file a claim with Printful and arrange a reprint or refund.
Order limits
To reduce fraud risk, carts are capped at 10 items. Orders of 5+ units or $150+ may be held for manual review before Printful starts printing.
Contact
Questions: reach out via the email on your Stripe receipt, or open an issue from the Birdsong project if you found us through the game.